Documents you may need to upload when you apply
Proof of Ownership/Property Type
The application will ask for your permission to prove that you are the owner of your home based on your address through an automatic lookup using a system called MELISSA. You will be asked to confirm that the ownership findings are correct and, if so, no documents will be requested.
If you do not grant permission or cannot confirm the ownership finding, you will be asked to upload ONE of the following:
Title Deed/ Grant Deed
Land Contract
Property Tax Bill
Mortgage Statement
Homeowner’s Insurance Policy
Co-op Lease (Proprietary Lease)
HOA or Co-op Statement
Heirship Documentation or Will
Proof of Identity
The application will ask for your permission to validate your identity by date of birth and Social Security number through an automatic lookup using a system called Precise ID. You will be asked a few questions based on that lookup, and if we are able to confirm your information automatically, no documents will be requested.
If you do not grant permission or cannot answer the identity questions, we will ask you to upload ONE of the following:
Passport
Social Security Card
Other Government-Issued Photo ID
Military ID
Naturalization Certificate
Lawful Permanent Residency Card
Income Documentation
NYS HAF will attempt to document your income through a proxy using wage data from the Department of Labor. To do this, we will need the applicant’s Social Security number and the Social Security numbers of all the adult members of your household. If you are willing and able to provide this, we may not need to request any additional income documentation as part of your eligibility review.
If you are unable or unwilling to provide this information, the application will ask you to provide documentation from ONE of the options below.
OPTION A:
If applicable, we will ask you to provide proof that you or a permanent member of your household receives income-based benefits, including SNAP, HEAP, Public Assistance, or Section 8.
OPTION B:
If Option A does not apply, we will ask you to provide tax returns for all adult members of your household who file.
OPTION C:
If neither Options A nor B apply, then you will be asked to upload ALL income documents for all adult members of your household, which may include:
W2, OR one most recent paycheck or pay stub, OR a letter from an employer stating pay and hours for all adult members of the household; and/or
IRS 1099 form for adult members of the household; and/or
Pension or annuity benefits statement for all adult members of the household; and/or
Written lease or rent receipts for all rental units
Proof of Delinquency
The application will require all applicants in all cases to provide proof that you are currently delinquent on your monthly housing payments.
IF YOU ARE...
Delinquent on your MORTGAGE
THEN PROVIDE...
A mortgage statement showing default status
IF YOU ARE...
Struggling to make payments on a recent loan modification (offered after March 2020)
THEN PROVIDE...
The loan modification offer generated by your servicer
IF YOU ARE...
Delinquent on a MANUFACTURED home loan (e.g., chattel loan or retail installment contract) and/or monthly lot rent
THEN PROVIDE...
A letter from your chattel lender showing your amount past due,
OR
A copy of your rent-to-own or retail installment contract showing the amount that is past due
A copy of a past due notice from your community manager or park owner if you are behind on lot rents
Note: you may upload two documents if you are behind on both your lot rent and your manufactured home loan.
IF YOU ARE...
Delinquent on COOP OR CONDO CHARGES
THEN PROVIDE...
A bill or statement from your coop or condo association or your management company showing your amount past due
IF YOU ARE...
Delinquent on a REVERSE MORTGAGE
THEN PROVIDE...
A mortgage statement showing default status
IF YOU ARE...
Delinquent on your PROPERTY TAXES (and/or sewer and water)
THEN PROVIDE...
A statement from your property tax collector or municipality showing the amount that is past due